Home Visits

Home visits are available on request for patients who are housebound, terminally ill or too ill to come to the surgery. All requests for home visits will be assessed by a clinician.

At home the clinician will only have limited equipment and it is often difficult to perform a full assessment of your symptoms. It is therefore essential that if it is at all possible that you attend the surgery to see the clinician.

If you do need a home visit, call 01283 227870. Please be prepared to give some details about the reason for the home visit so that we can deal with your enquiry more efficiently.

The clinician may ring you to see whether a visit is really necessary. Please try to ring before 10:00 so the clinicians can plan their visits.

Home Visiting Guidance

Visit Recommended

  • Terminally Ill
  • Truly bed-bound patient in whom travel to premises by car would cause a deterioration in medical condition

Visit is Not Recommended

In most of the following cases, a home visit would not be an appropriate use of a clinicians time:

  • Common Symptoms of Childhood (fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain). These patients are usually well enough to travel by car. It is not necessarily harmful to take a child with a fever outside. These children may not be fit to travel by bus or to walk, but car transport may be available from friends, relatives or taxi firms. It is not a clinician’s responsibility to arrange such transport.
  • Adults with Common Problems (such as cough, sore throat, influenza, back pain and abdominal pain) are also readily transportable by car to a clinician’s premises. Common problems in the elderly (such as mobility problems, joint pain and general malaise) would also best be treated by consultation at a clinician’s premises.