The team at Gresleydale, both clinical and administrative, are working from both on and off-site premises. When off-site, personal mobiles are being utilised with ‘show my caller ID’ disabled as per practice policy. We are aware that many patients prefer not to take calls if the caller isn’t identified. This is a concern as we cannot make contact with you if that is your preference.
This type of working arrangement is likely to be in place for the foreseeable future and if you prefer not to take such calls, please contact the surgery to organise a back-up arrangement. Your support would be appreciated. Please feel free to share this post.