Patient Information Mental Health Contact Line

Talking Mental Health Derbyshire (TMHD) shut for new referrals to enable Derbyshire NHS Healthcare Foundation Trust (previously The Mental Health Trust) to set up a new service for Coronavirus support for mental health with TMHD as an integral part of the Service.  The Service is a helpline for immediate support for patients at this difficult time.

The lines are open between 9am and 12.00 midnight Tel: 0300 790 0596 7 days a week and is linked with NHS 111.

The service has been running for a week now  – it is self-referral.  When a patient  rings they get  through to a Hub and are triaged. If necessary, patients are signposted on -passed into Secondary Care services or Talking Mental Health Derbyshire where a Healthcare professional will speak with them.

The Gresleydale Counsellor (Pam Collins) has her time split between the new Service and TMHD patients.  This is why TMHD had to stop taking referrals to give the space and time to take on this new role.

TMHD  are still undertaking therapy – Counselling and CBT.  Mrs Collins continues to have contact with Gresleydale patients that were open to her or were on the waiting list. Realistically some of these don’t want, or are unsuitable, for phone therapy and Mrs Collins is ‘holding onto them’ until the situation changes. Where waiting times were extensive, TMHD have asked other Improving Access to Psychological Therapies (IAPT) providers to take some of Gresleydale’s patients in the current situation.

Service users are being contacted about the new service but it is useful for all patients to have the phone contact number.

TMHD is under the umbrella of Derbyshire Healthcare Foundation trust – which is an NHS employee – which is why they are under-staking this as part of the NHS.