When a patient chooses to utilise our online services, they sign an Agreement to the effect that they will use the system appropriately. Access to the online system may be revoked if it is used inappropriately. Unfortunately, there has been an increase in inappropriate use relating to repeat prescription orders.
When ordering a repeat prescription, there is an optional message box. This box must only be used for issues relating to your medication. Unfortunately, some patients are using it for general queries which is inappropriate use of the system.
If you have a query, unrelated to your medication, please use our website option ‘ask a question
’ or send us an email please.
Thanking you in anticipation.
The Gresleydale Team