Falls recovery service

Important information – Did you know there is a falls recovery service in South Derbyshire?

This service is for anyone who is not injured but cannot get up from the floor.

How to access

Phone 999 or 111 and report you have had a fall, unable to get up of the floor and no injury sustained- ask to be referred onto the fall’s recovery service.

The operator will then contact our local recovery team which are careline and will request them to go to the property. They will follow their protocols about who they can help and action following recovery.

Please spread the word about this service – at the moment it is not being used in our area. The scheme will allow ambulance crews to be dispatched to life threatening calls and will prevent a long lie (falls recovery service is a lot quicker to respond).

Gresleydale