Prescriptions

Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your clinician.

To order your prescriptions online please visit the Prescriptions and Medicines Centre.

Other Ways to Order Your Prescriptions

In Person:
Return the counterfoil of the prescription document indicating the medication you require to reception. A box is provided in reception to enable you to deliver your prescription without having to wait.

By Post:
Post the counterfoil of the prescription document indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.

Prescription Medicines Order Line (MOL)

By Phone:
There is a central team called the NHS Prescription Medicines Order Line (MOL) and you can order your repeat prescription through a quick and simple telephone call to 0115 855 0260, 09:00 – 16:00 Mon to Fri (excluding bank holidays).

When will my Prescription be ready?

Prescriptions will be ready for collection in two working days if you will be picking the prescription up from the surgery.

Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

If we are unable to supply any repeat medication for any reason a member of staff from the practice will contact you.

Collection Points

Patients can either collect their prescription from the surgery or a chemist of their choice.

In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the ‘Prescription Collection Service’. Once the chemist has agreed to collection on your behalf, patients then need to instruct the practice which must be in writing.

Useful Information

Repeat prescription requests are not accepted over the telephone as this can lead to errors.

Each drug has two names – the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.

Prescriptions Synchronisation

If you are collecting repeat medications several times a month you may benefit from synchronising your prescriptions to bring them all in line so you can collect them all at the same time. You can do this by visiting the Prescriptions and Medicines Centre and completing a medication synchronisation request and we will try and assist you where possible.

Free Prescriptions

Medicines are free to: pensioners, children under 16, people under 19 years old and in full time education, pregnant or nursing mothers, and people suffering from one of a number of specified individual conditions, people on income support or family credit.