Health Care Navigation manager
Mrs Jackie Meadows Lea oversees the Health Care Navigation team.
Health Care Navigators
Our team of Health Care Navigators duties include dealing with patients face to face and on the telephone. They also help with various patient queries and direct them as appropriate. As well as acting as the main point of contact for patients they also have many administrative functions relating to patient services and practice administration.
Our team will always will offer help and assistance at all times and they have a difficult and pressured job to do. They have to judge the urgency of your request so please help them by giving them the necessary information needed to do their job.
They have been trained to make these enquiries so that you can be helped in the most appropriate way. It is a legal requirement that confidentiality of patients’ records is maintained at the highest level by all staff.